Contact information
Contact Us
If you have any questions regarding our hiking gear, trekking pole sizing, pack volume capacities, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Kael Trek |
| Website: | kaeltrek.store |
| Email: | support@kaeltrek.store |
| Phone: | +61 8 8927 0061 |
| Business Address: | 22 Hibernia Crescent, Brinkin, NT 0810, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (ACST) |
Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned trekking gear or parcels to this address without obtaining an authorized return warehouse address from our support team first.